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- HAPPYFOX CHAT CUSTOM STYLE SOFTWARE
The most convenient knowledge base software tools will seamlessly integrate with your preexisting customer support and CRM platforms. Others may provide categorization, full-text search, and self-service portal capabilities for your customers. Different types of software will provide templates, formatting, and data hosting for your content. This means your knowledge base software needs to be an intuitive, simple solution that lets you both organize and distribute information.

For your employees, a knowledge base is an important tool for distributing information about systems, processes, and policies. When creating a knowledge base for customers, the goal is to produce a centralized directory of content about your products or services and how they are used. Knowledge base software is a tool that helps businesses gather, manage, and share important internal and external knowledge in an organized and searchable format.

HAPPYFOX CHAT CUSTOM STYLE HOW TO
To wrap up, we’ll walk through how to think about choosing the ideal knowledge base software for your organization.įeel free to skip around by clicking through the table of contents below: Then we’ll overview 15 of the best available knowledge base tools. To help you with that, we’ll start with the basics of knowledge base software: what they are and how to create one as well as their top benefits and essential features. So the onus is on you and your team to decide which tools are the best fit for your customers and business. But no two teams are exactly alike.Īnd what makes one system the best knowledge base software for one team doesn’t always translate for others. Knowledge base software is increasingly vital to the modern customer service team’s ability to deliver excellent service. Widget will load on the top of that ViewController.A guide to the best knowledge base software ("Bob") (" ") Step 3 Show widget page: Call this show(on parentcontroller : UIViewController) function from any ViewController.
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let userinfo = HFCUserInfo.init(name: "Bob", // Username // must be in phoneno: " ") // Phone number must be v erinfo = userinfo // Set userinfo object to HFC class You can also update the HFCUserInfo object with the below public methods. If not set widget will show a pre chat form. After installing the widget you can set these fields to update the user details at widget launch time. Example Add the below code in AppDelegate.h file func application(_ application: UIApplication, didfinishlaunchingwithoptions launc visitorwidget.initializewidget(embedtoken: "", 4/11ĥ return true Step 2 Set User Info: HFCUserInfo object has a name, and phone number fields. Use the below code in AppDelegate.h file to initialise the widget. 4 Step 1 Authentication: Widget initialisation requires an Embed Token and a License Token, which can be obtained from HappyFoxChat's "Apps" section.
